1. Who we are
This website is operated by Free Flight South Africa (“FFSA”, “we”, “us” or “our”).
Our website address is: https://freeflight.org.za.
For privacy-related queries, requests or complaints, you may contact us at:
2. Purpose of this Privacy Notice
This Privacy Notice explains how we collect, use, store, share and protect personal information when you visit our website, submit your details, leave a comment, register an account, or otherwise interact with FFSA online.
We process personal information in accordance with applicable South African privacy law, including the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
3. Personal information we collect
Depending on how you use the website, we may collect the following categories of personal information:
Your name, email address, telephone number, membership or invitation interest details, website account details, communications sent to us, comments submitted on the website, IP address, browser user agent, cookie information, login information, and technical information relating to your use of the website.
If FFSA later opens membership applications through this website, we may collect additional information needed to assess, process and administer membership. Any such information will be collected for legitimate administrative, governance, safety, legal and membership-related purposes.
4. Invitation and notification forms
If you submit your details through an invitation, notification or contact form, we will use that information to contact you about FFSA, the invitation process, membership availability, or related administrative matters.
Submitting an invitation or notification form does not constitute a membership application and does not guarantee membership.
We will not sell your personal information.
5. Comments
When visitors leave comments on the website, we collect the information shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist with spam detection and website security.
An anonymised string created from your email address, also called a hash, may be provided to the Gravatar service to check whether you use that service. The Gravatar privacy policy is available at: https://automattic.com/privacy/.
After approval of your comment, your profile picture may be visible to the public in the context of your comment.
6. Media uploads
If you upload images to the website, you should avoid uploading images that contain embedded location data, including EXIF GPS data. Visitors to the website may be able to download and extract location data from images published on the website.
7. Cookies
If you leave a comment on our website, you may choose to save your name, email address and website in cookies. These cookies are for convenience so that you do not have to re-enter your details when leaving another comment. These cookies may last for one year.
If you visit our login page, the website may set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal information and is discarded when you close your browser.
When you log in, the website may set cookies to save your login information and screen display preferences. Login cookies usually last for two days, and screen options cookies may last for one year. If you select “Remember Me”, your login may persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie may be saved in your browser. This cookie contains no personal information and only indicates the post ID of the article edited. It usually expires after one day.
8. Embedded content from other websites
Pages and articles on this website may include embedded content, including videos, images, articles, maps, forms or other third-party content.
Embedded content from other websites behaves as if you visited the other website directly. Those websites may collect personal information about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including where you have an account and are logged in to that third-party website.
FFSA is not responsible for the privacy practices of third-party websites.
9. How we use personal information
We may use personal information to:
Administer and secure the website; respond to enquiries; manage invitation and notification requests; assess and administer membership processes where applicable; manage registered user accounts; prevent spam, abuse or unauthorised access; communicate with interested persons, applicants or members; comply with legal, regulatory, governance or safety obligations; and maintain proper administrative records.
10. Who we share personal information with
We may share personal information with service providers who assist us with website hosting, website security, email delivery, form processing, spam detection, backups, analytics, technical support or other operational services.
If you request a password reset, your IP address may be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
We may also disclose personal information where required or permitted by law, where necessary to protect the rights, safety or security of FFSA, its members, website users, or the public, or where required for legitimate governance, disciplinary, safety, legal or regulatory purposes.
11. International processing
Some service providers used by the website may process or store information outside South Africa. Where this occurs, we will take reasonable steps to ensure that personal information remains protected in a manner consistent with applicable privacy law.
12. How long we retain personal information
If you leave a comment, the comment and its metadata may be retained indefinitely. This allows us to recognise and approve follow-up comments automatically instead of holding them in a moderation queue.
For users who register on the website, we store the personal information provided in their user profile. Registered users can see, edit or delete certain personal information at any time, except that usernames may not be changeable. Website administrators can also see and edit that information.
Invitation, notification and contact form records may be retained for as long as reasonably necessary for the purpose for which they were collected, unless a longer retention period is required for legal, governance, administrative, security or record-keeping purposes.
13. Security
We take reasonable technical and organisational measures to protect personal information against loss, unauthorised access, misuse, alteration, disclosure or destruction.
No website, email system or online service can be guaranteed to be completely secure. Users should take reasonable care when submitting personal information online.
14. Your rights
Subject to applicable law, you may request access to the personal information we hold about you. You may also ask us to correct, update or delete personal information, or object to certain processing where the law allows.
If you have an account on this website, have left comments, or have submitted information through a form, you may request an exported file of the personal information we hold about you, including information you have provided to us.
You may also request that we erase personal information we hold about you. This does not include information we are required or entitled to keep for administrative, legal, governance, safety, security or regulatory purposes.
Requests may be sent to:
15. Complaints
If you believe that your personal information has been processed unlawfully or contrary to this Privacy Notice, please contact us first at:
You may also have the right to lodge a complaint with the Information Regulator of South Africa.
16. Updates to this Privacy Notice
We may update this Privacy Notice from time to time. The latest version published on this website will apply to your use of the website.
Last updated: 9 June 2026